It’s time to work with your budget, not against it…
Managing your business’s IT infrastructure can be a daunting task. On one hand, having an in-house IT team seems ideal, but it can be costly and difficult to scale. Outsourcing to a Managed IT Support provider relieves some burden, but complete reliance on an external team can lead to misaligned priorities. Co-managed IT support offers a solution, blending the strengths of both in-house and outsourced IT expertise.
What is Co-Managed IT Support?
Co-managed IT support is a collaborative model where your internal IT team shares responsibilities with an experienced Managed IT Support provider. They work in partnership, splitting IT tasks based on skills, capacity, and strategic goals. This dynamic approach allows your business to gain the specialised knowledge and resources of a Managed IT Support provider while maintaining a degree of internal control.
Key Benefits of Co-Managed IT Support
- Cost Savings: Co-management helps reduce the overhead costs associated with building a comprehensive internal IT team, as you can leverage the Managed IT Support provider’s resources.
- 24/7 Support & Coverage: Managed IT Support providers can provide the round-the-clock monitoring and support that your business needs, ensuring minimal downtime and relieving strain from your in-house team.
- Access to Specialised Expertise: Managed IT Support providers often have vast experience in areas like cybersecurity, cloud solutions, and disaster recovery, providing your business access to specialised knowledge.
- Scalability: Co-managed IT allows you to quickly scale up or down based on your needs, without the burden of hiring and training, especially during projects or busy periods.
- Boosted Productivity: Your in-house IT team can focus on strategic projects and initiatives as the Managed IT Support provider handles routine maintenance, patching, and support tasks.
- Improved Security: Dividing security responsibilities between your in-house team and a cybersecurity-focused Managed IT Support provider creates multiple layers of security to better protect against cyber threats.
Is Co-Managed IT Right for You?
Co-managed IT is ideal for businesses that:
- Want to optimise their existing IT team without the burden of a full-time expansion.
- Desire access to specialised expertise in specific areas.
- Need round-the-clock support and extended coverage.
- Seek to strengthen their security posture.
- Value flexibility and scalability in IT operations.
Getting Started
If co-managed IT support sounds like a good fit, consider:
- Carefully defining the roles and responsibilities for your internal team and your chosen Managed IT Support provider.
- Establishing clear communication channels and processes for efficient collaboration.
- Selecting a Managed IT Support provider that aligns with your business culture and understands your unique needs.
Conclusion
By adopting a co-managed IT support model, your business can enjoy a more efficient, secure, and flexible approach to IT management. This collaborative partnership promotes innovation, cost reduction, and enables you to focus on your core business objectives.