Secure Your Business
About Managed IT Support
Our story
What makes us tick...
Managed IT Support Ltd is the flagship Managed Service provider for the Managed Technology Group (MTG). Based in Bolton and serving the North West, we have spent years building a reputation for "Technology Managed the Right Way."
What started as a dedicated local IT firm has evolved into a comprehensive technology ecosystem. Today, we bridge the gap between "the local IT guy" and a "Global MSP," giving our clients the personal touch of a local partner with the heavy-hitting resources of a specialist technology group.
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Innovative ideas for Innovative Future
The Power of the Group
By operating under the MTG umbrella, we provide our clients with a "Full-Stack" advantage. While Managed IT Support handles your daily uptime and proactive maintenance, you have direct access to our specialist divisions:
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Managed Cyber: Our elite security arm, focusing on threat hunting and digital defense.
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Managed Comms: Bridging the gap between IT and telephony for seamless communication.
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Managed Web: High-performance infrastructure for your digital storefront.
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Managed Consulting: Strategic vCIO services to ensure your tech spend matches your business goals.
Our "North West First" Philosophy
Despite our growth into a multi-division group, our heart remains in the North West. We believe that distance matters. Our 1-hour response guarantee for on-site emergencies in the BL, M, WN, and PR postcodes isn't just a metric—it’s a promise. We are on your doorstep when you need us most, but we’re in the cloud protecting you 24/7.
Why Choose Us?
We don't just "fix computers." We engineer resilience. Powered by Syncro and a "Best-of-Breed" security stack, we provide:
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Proactive Defense: We find and fix issues before your staff even notices.
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Transparent Billing: No jargon, no hidden fees, just clear value via QuickBooks Online.
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Strategic Growth: We don't just support your current state; we prepare you for your future.
Book a meeting with Jay
Speak to our MD and see how we can help your business
James Berry – Managing Director
With over 30 years in the industry, James founded Managed IT Support with a simple mission: to make enterprise-grade technology accessible to North West SMEs. Today, as head of the Managed Technology Group, he oversees the strategic direction of our specialist divisions, ensuring that every client receives "Technology, Managed the Right Way."
Our Core Values
Security by Design, Not as an Afterthought
In the modern age, "IT Support" and "Cybersecurity" are inseparable. We don't just build systems that work; we build systems that are resilient. Every solution under the MTG umbrella is engineered with a security-first mindset, ensuring your data is defended before the first ticket is ever raised.
Local Presence, Enterprise Power
We believe that distance matters. Our heart is in the North West, and our 1-Hour On-site Guarantee proves it. We combine the personal accountability of a local partner with the sophisticated "Best-of-Breed" technology stack of a national provider. You get the expert you know, backed by the tools you need.
Radical
Transparency
The "Black Box" of IT ends here. From our automated QuickBooks billing to our "WhatsApp-first" communication strategy, we believe you should always know what you are paying for and what we are doing. No jargon, no hidden fees—just clear, honest partnership.
Proactive
Evolution
The technology landscape never stands still, and neither do we. We don't just "react" to broken hardware; we proactively manage your roadmap. Through our vCIO consultancy and the specialist divisions of MTG, we ensure your technology evolves alongside your business goals, turning IT from a cost center into a competitive advantage.
Mission Statement
Our mission is to simplify technology for businesses through reliable, tailored IT solutions that enhance productivity and strengthen security. We aim to be the trusted partner our clients rely on — delivering excellence, transparency, and peace of mind in every interaction.
Vision Statement
We believe in integrity, innovation, and a customer-centric approach. These core values shape everything we do — ensuring every client receives personalised service, forward-thinking solutions, and IT strategies tailored to their unique business needs.
Contact Us
Use the form to get in touch with us, or...
- hello@manageditsupport.net
- 07414 21 87 87
- help@manageditsupport.net
We’d love to hear from you.
Whether you’re looking to improve your IT setup, explore our managed services, or discuss cybersecurity solutions, simply fill out the form below and our team will be in touch shortly.
Need technical help?
If you’re an existing client and require IT support, please email our support desk directly at help@manageditsupport.net for the fastest response.
For a quick response, contact us via WhatsApp.
