Managed Solutions

📞 Microsoft Teams Voice

Microsoft Teams is already where your team chats, shares files, and holds meetings.

With Microsoft Teams Voice (Teams Phone), it also becomes your complete business phone system — letting you make and receive calls from anywhere, on any device, using your existing Teams app.

At Managed IT Support, we provide everything you need to enable, configure and support Teams Voice — from licensing and setup to security and call management.

💡 Why Choose Microsoft Teams Voice?

📱 One App for Everything – Chat, video, file sharing and phone calls, all in Teams.
🌍 Work Anywhere – Make and receive business calls on your PC, desk phone, or mobile, wherever you are.
🔗 Integration with Microsoft 365 – Seamless with Outlook, SharePoint, and the rest of your 365 apps.
⚡ Advanced Telephony Features – Call transfer, auto-attendant, voicemail-to-email, call queues, hunt groups, and more.
💷 Reduce Costs – No need for a separate PBX system or desk phones — just use Teams.
🔒 Secure & Reliable – Enterprise-level security, encryption, and compliance built into the Microsoft Cloud.

Microsoft Licenses

⚙️ What’s Included with Teams Voice

With Teams Voice, you can transform Teams into a full cloud-based phone system:

📞 Cloud Telephony (VoIP) – Make and receive PSTN calls directly in Teams.
🔀 Call Routing & Auto Attendant – Professional call handling with menus, queues, and routing options.
📧 Voicemail-to-Email – Get voicemail messages straight to your inbox.
🎧 Call Recording (optional) – Record and store calls for training or compliance.
📊 Analytics & Reporting – Monitor call quality, usage, and user adoption.
📱 Device Flexibility – Use Teams on mobiles, laptops, headsets, or certified desk phones.

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Next-Gen Compute

🧩 How We Support Teams Voice

At Managed IT Support, we don’t just switch Teams Voice on — we make it work for your business:

📝 Assessment – Review your current phone system, numbers, and requirements.
🔗 Design & Setup – Configure Teams Voice with call flows, menus, queues, and integrations.
🔄 Migration – Port existing numbers and retire old PBX or VoIP systems.
🎓 Training & Onboarding – Help your team get comfortable with calling in Teams.
🔧 Ongoing Support – UK-based support and monitoring to keep your comms reliable.

🎯 Why Get Teams Voice from Managed IT Support?

Microsoft 365 experts — we know how Teams integrates with your wider setup.
UK-based support team, always on hand to help.
Flexible: you don’t need a full managed service with us to get Teams Voice.
Transparent monthly costs with licensing and support options tailored to you.
Proven setup for SMEs who want to simplify communication without losing features.

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Its in our DNA

How we can support your business IT needs.

We provide a wide range of IT services to help businesses maintain secure and efficient technology systems. We offer continuous monitoring and maintenance to minimise downtime, implement robust network security measures to protect against cyber threats, and assist with cloud solutions for greater flexibility and scalability. Our expert consultancy services ensure that IT strategies align with business objectives, while our responsive technical support helps resolve any issues promptly. By delivering these comprehensive solutions, we enable businesses to focus on their core operations with confidence in their IT infrastructure.

IT SUPPORT

Looking for reliable IT support? We provide expert IT services tailored to your needs, ensuring your systems run smoothly and securely. From troubleshooting and maintenance to comprehensive network solutions, our dedicated team is here to help. Whether you’re a small business or a large enterprise, we offer flexible support packages to keep your technology working seamlessly, so you can focus on what matters most. Trust us to deliver professional, friendly, and efficient IT support whenever you need it.

IT PROCUREMENT

Struggling with IT procurement? We’re here to make the process simple and stress-free. From sourcing the latest hardware and software to negotiating the best deals, our team ensures you get the right technology to meet your business needs. With access to a wide network of trusted suppliers, we can help you secure cost-effective solutions without compromising on quality. Whether you need advice on upgrading your infrastructure or purchasing specialised equipment, our expertise ensures a seamless and efficient procurement process. Let us handle your IT procurement, so you can save time, money, and effort.

CONTRACTOR-AS-A-SERVICE

Our Contractor-as-a-Service (CaaS) offering provides businesses with flexible access to highly skilled IT professionals on demand. Whether you need short-term support for a specific project or long-term expertise to complement your in-house team, we can connect you with experienced contractors tailored to your requirements. From developers and engineers to IT consultants and project managers, our network of specialists is ready to help your business thrive. With our CaaS model, you can scale your workforce quickly and efficiently, without the complexities of traditional hiring. Let us provide the talent you need, when you need it, so you can stay agile and focused on your goals.

IT TRAINING AND SKILL UP SESSIONS

Maximise your Microsoft 365 investment with tailored training and skills development sessions. Empower your staff to unlock the full potential of your software, boosting productivity and efficiency across your organisation. From mastering essential applications to utilising advanced features, these expert-led sessions cover a wide range of topics to ensure you’re getting the most out of your technology.

UNIFIED COMMUNICATIONS

Managed IT Support can streamline your communications with Microsoft Teams, bringing together chat, video conferencing, file sharing, and more into a single, unified platform. For businesses with more complex communication needs, we partner with a leading telecoms provider to offer robust solutions tailored to your specific requirements. This ensures you have the flexibility and scalability to connect with your team and customers effectively, regardless of your business size or complexity.

WEB HOSTING & DOMAINS

We offer competitive local hosting solutions powered by green energy, helping to minimise your environmental impact while ensuring reliable performance. Additionally, we provide a comprehensive domain name management service, handling registration, renewals, and DNS management, allowing you to focus on your core business.

Manage your IT today

At Managed IT Support, we understand that managing your IT infrastructure can be complex and time-consuming. That’s why we offer comprehensive solutions that take care of everything, from your network and security to your cloud services and devices. Our expert team provides ongoing support and proactive monitoring, ensuring your technology runs smoothly and efficiently, so you can focus on what you do best.

And the best part? There’s no pressure or obligation to commit. We’re happy to discuss your needs and demonstrate how our solutions can benefit your business. Simply reach out for a no-commitment consultation, and discover how we can help you achieve your technology goals.