Managed Solutions

📞 Unified Communications & Hosted Phone Systems

Your team deserves communications that work as hard as they do — whether they’re in the office, working from home, or somewhere in between.

At Managed IT Support, our Unified Communications (UC) solutions bring together 📞 voice, 💬 chat, and 🎥 video conferencing into a single, easy-to-manage platform — secure, flexible, and designed for the way you work today.

💡 Why Unified Comms Matters

🌍 Work Anywhere, Fully Connected
Use your office number on your mobile or laptop. Video calls, chat, and voice, wherever you are.
💷 Cut Costs & Eliminate Complexity
No rigid PBX hardware. Lower telecom bills. Simple monthly pricing with no surprises.
📈 Scale as You Grow
Add users, lines, and features as your business expands — no heavy infrastructure needed.
⚙️ Modern Features at Your Fingertips
Auto-attendant, voicemail-to-email, call recording, IVRs, call queues, and conferencing.
🔒 Reliable & Secure
Hosted in the cloud with redundancy, failover, and end-to-end encryption to keep conversations safe.

Microsoft Licenses

⚙️ What’s Included

Our UC solutions cover everything modern businesses need to stay connected:

☎️ Cloud Telephony (VoIP) – Business phone systems hosted in the cloud
💬 Instant Messaging & Chat – Real-time communication through Teams or UC apps
🎥 Video Meetings – High-quality video conferencing built into your platform
📂 Collaboration Tools – Secure file sharing, screen sharing & team spaces
📱 Mobile Integration – Use your office number from your smartphone or laptop
📊 Analytics & Reporting – See call volumes, usage trends & improve efficiency

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Next-Gen Compute

🧩 Integration with Microsoft 365 & Teams

Already using Microsoft 365? Perfect.

We integrate UC directly into Microsoft Teams so your 📧 email, 💬 chat, 📞 calls, and 🎥 video meetings all live in one secure workspace.

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Its in our DNA

How we can support your business IT needs.

We provide a wide range of IT services to help businesses maintain secure and efficient technology systems. We offer continuous monitoring and maintenance to minimise downtime, implement robust network security measures to protect against cyber threats, and assist with cloud solutions for greater flexibility and scalability. Our expert consultancy services ensure that IT strategies align with business objectives, while our responsive technical support helps resolve any issues promptly. By delivering these comprehensive solutions, we enable businesses to focus on their core operations with confidence in their IT infrastructure.

IT SUPPORT

Looking for reliable IT support? We provide expert IT services tailored to your needs, ensuring your systems run smoothly and securely. From troubleshooting and maintenance to comprehensive network solutions, our dedicated team is here to help. Whether you’re a small business or a large enterprise, we offer flexible support packages to keep your technology working seamlessly, so you can focus on what matters most. Trust us to deliver professional, friendly, and efficient IT support whenever you need it.

IT PROCUREMENT

Struggling with IT procurement? We’re here to make the process simple and stress-free. From sourcing the latest hardware and software to negotiating the best deals, our team ensures you get the right technology to meet your business needs. With access to a wide network of trusted suppliers, we can help you secure cost-effective solutions without compromising on quality. Whether you need advice on upgrading your infrastructure or purchasing specialised equipment, our expertise ensures a seamless and efficient procurement process. Let us handle your IT procurement, so you can save time, money, and effort.

CONTRACTOR-AS-A-SERVICE

Our Contractor-as-a-Service (CaaS) offering provides businesses with flexible access to highly skilled IT professionals on demand. Whether you need short-term support for a specific project or long-term expertise to complement your in-house team, we can connect you with experienced contractors tailored to your requirements. From developers and engineers to IT consultants and project managers, our network of specialists is ready to help your business thrive. With our CaaS model, you can scale your workforce quickly and efficiently, without the complexities of traditional hiring. Let us provide the talent you need, when you need it, so you can stay agile and focused on your goals.

IT TRAINING AND SKILL UP SESSIONS

Maximise your Microsoft 365 investment with tailored training and skills development sessions. Empower your staff to unlock the full potential of your software, boosting productivity and efficiency across your organisation. From mastering essential applications to utilising advanced features, these expert-led sessions cover a wide range of topics to ensure you’re getting the most out of your technology.

UNIFIED COMMUNICATIONS

Managed IT Support can streamline your communications with Microsoft Teams, bringing together chat, video conferencing, file sharing, and more into a single, unified platform. For businesses with more complex communication needs, we partner with a leading telecoms provider to offer robust solutions tailored to your specific requirements. This ensures you have the flexibility and scalability to connect with your team and customers effectively, regardless of your business size or complexity.

WEB HOSTING & DOMAINS

We offer competitive local hosting solutions powered by green energy, helping to minimise your environmental impact while ensuring reliable performance. Additionally, we provide a comprehensive domain name management service, handling registration, renewals, and DNS management, allowing you to focus on your core business.

Manage your IT today

At Managed IT Support, we understand that managing your IT infrastructure can be complex and time-consuming. That’s why we offer comprehensive solutions that take care of everything, from your network and security to your cloud services and devices. Our expert team provides ongoing support and proactive monitoring, ensuring your technology runs smoothly and efficiently, so you can focus on what you do best.

And the best part? There’s no pressure or obligation to commit. We’re happy to discuss your needs and demonstrate how our solutions can benefit your business. Simply reach out for a no-commitment consultation, and discover how we can help you achieve your technology goals.